Terms of Service

Last updated: January 01, 2026

1. Acceptance of Terms

By accessing and using MapleShip, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Beta Status

MapleShip is currently in beta. This means that the service is still under development, and features may be unstable, incomplete, or subject to change without notice. We appreciate your feedback and participation in testing, but please use the service at your own risk.

3. Description of Service

MapleShip provides an online platform for Canadian citizenship test preparation, including study materials, practice quizzes, AI-powered tutoring, and progress tracking.

Our services are available in three tiers:

  • Free: Basic access to study materials, limited quizzes, and progress tracking
  • Pro: Unlimited quizzes, advanced analytics, priority support, oath/anthem practice (Coming Soon - Not yet available)
  • AI: All Pro features plus AI tutoring, personalized study plans, and AI recitation evaluation (Coming Soon - Not yet available)

Important Notice: Pro and AI subscription tiers are currently not available for purchase. These premium features are under development and will be released in future updates. Only the Free tier is currently accessible to all users.

Government Affiliation Disclaimer: MapleShip is an independent study portal and is not affiliated with, endorsed by, or connected to the Government of Canada or any government entity. All study materials are based on the official Discover Canada guide. This app is for study purposes only and does not provide or facilitate government services.

4. AI Services and Limitations

MapleShip uses Google's Gemini AI to provide intelligent tutoring features. Please note:

  • AI responses are generated based on available data and may not always be accurate
  • AI features are intended for educational purposes and should not be considered professional advice
  • AI recitation evaluation focuses on text structure and content, not voice intonation
  • AI services may have usage limits based on your subscription tier

5. User Accounts

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

6. Acceptable Use

You agree not to use the service for any unlawful purposes or to conduct any unlawful activity, including but not limited to:

  • Fraud, deceit, or misrepresentation
  • Violation of intellectual property rights
  • Distribution of harmful or malicious content
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the service

7. Subscription and Payment

MapleShip currently offers a free tier with basic access to study materials and limited features. Pro and AI subscription tiers are not yet available for purchase and are under development.

When Pro and AI tiers become available, they will offer enhanced features and be billed monthly in advance. Users will be able to upgrade, downgrade, or cancel paid subscriptions through their account settings. A 30-day money-back guarantee will be offered for paid subscriptions when they become available.

Price changes for paid subscriptions will be communicated in advance with an opportunity to cancel before the change takes effect. All payments will be processed securely. Refunds will be available as per our guarantee or as required by law.

8. Lifetime Access

Lifetime Access Option is a paid, one-time purchase option available exclusively for the Pro tier. This option grants you perpetual access to all Pro tier features and services.

Scope of Lifetime Access: Upon purchasing Lifetime Access for the Pro tier, you receive continuous access to all Pro features including unlimited quizzes, advanced analytics, priority support, oath/anthem practice, and any other features included in the Pro tier at the time of purchase. Lifetime Access is non-transferable and is personal to the account holder.

Platform Availability: Lifetime Access is available for purchase exclusively on the web platform. It is not available for purchase through the Android application. However, once purchased, Lifetime Access can be accessed across all platforms (web and Android) using the same account.

Service Continuation Guarantee: MapleShip commits to maintaining the service for Lifetime Access holders. However, we reserve the right to modify, update, or discontinue features that are not core to the Pro subscription tier at any time, provided that the essential functionality remains available.

Sunset or Decommissioning: In the event that MapleShip is decommissioned, sunset, or permanently discontinued as a service, Lifetime Access holders shall receive continued access to all purchased Pro features for a minimum period of twelve (12) months from the date of decommissioning notice. This transition period allows users to:

  • Complete any ongoing study programs or courses
  • Prepare for alternative study resources

We will provide reasonable notice (minimum 90 days) before implementing any sunset or decommissioning of the service. During the transition period, MapleShip will maintain the platform in a functional state sufficient for users to access their content and complete their studies. After the twelve-month transition period expires, the service may be fully discontinued.

Refund Policy: Lifetime Access purchases are final and non-refundable under normal circumstances. However, if the service is discontinued or sunset without providing the guaranteed twelve-month access period, affected users shall be eligible for a pro-rata refund calculated from the date of service discontinuation.

Limitations: Lifetime Access does not include:

  • Hardware or technical support beyond what is provided to regular Pro subscribers
  • Third-party service integrations that may be discontinued independently
  • Future tiers or features that were not available in the Pro tier at the time of purchase
  • Access if your account is terminated due to violation of these Terms of Service

9. Data Rights and Deletion

You have the right to access, update, or delete your personal data at any time. You can delete your account through the account settings, which will permanently remove all your data from our systems.

10. Intellectual Property

MapleShip provides the service and its features. The study materials are generated using AI based on publicly available official Canadian citizenship resources. Access to basic study materials and studying them is free. However, advanced features such as AI-powered tutoring, unlimited quizzes, and personalized study plans are limited and available according to your subscription tier.

11. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements. Use of AI features does not constitute professional advice.

12. Limitation of Liability

In no event shall MapleShip be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service.

13. Termination

We may terminate or suspend your account immediately for violations of these terms. You may also terminate your account at any time through your account settings.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service.